Refunds & Returns

1. The customer is responsible for all return shipment/freight charges. For product returns that are not a result of a Snoozy error, you will need to ship the item at your own expense. All items should be RETURNED TO:

Snoozy c/o Returns Department
Keev Inc
Level 10-1 Fort Legend Tower, 31st Street & 3rd Avenue
Bonifacio Global City, Taguig
Philippines

2. All returned merchandise must be purchased from Snoozy.com and returned within 60 days of the date of purchase.

3. To return an item as a result of a Snoozy error, please contact our customer support team by phone at +916 595 7218 or by email at to receive a merchandise return label.

4. Please note we are unable to send merchandise return labels for international returns at this time.

5. If a merchandise return label is provided, the number must be clearly visible on the outside of every returned package. The returned package should include a copy of your receipt for the purchase of the returned product.

6. No return shipment carton may exceed 50 lbs. in weight.

7. All orders must be returned in their original packaging to receive a full refund. Used items are not eligible for a full refund.

Once the returned merchandise is received, a credit will be issued based on the original payment method.