Refunds & Returns

Please feel free to contact on our email: 

If you want to return your product, don't worry! Just send us an email, and we will guide you all the way through. 

1. Customers are responsible for return shipping/freight charges unless the return is due to a Snoozy error. All return requests will be reviewed for validation. Please note that non-qualifying returns may require you to cover the shipping costs and other fees.

2. All returned merchandise must be purchased from Snoozy.com and returned within 60 days of the date of purchase.

3. To return an item as a result of a Snoozy error, please contact our customer support team by phone at +916 595 7218 or by email at to receive a merchandise return label.

4. Please note we are unable to send merchandise return labels for international returns at this time.

5. If a merchandise return label is provided, the number must be clearly visible on the outside of every returned package. The returned package should include a copy of your receipt for the purchase of the returned product.

6. No return shipment carton may exceed 50 lbs. in weight.

7. All orders must be returned in their original packaging to receive a full refund. Used items are not eligible for a full refund.

Once the returned merchandise is received, a credit will be issued based on the original payment method.